Showing posts with label grocery store self checkout. Show all posts
Showing posts with label grocery store self checkout. Show all posts
Monday, January 19, 2015
Wednesday, April 23, 2014
The secret to increased customer satisfaction, lower overhead and higher profits is here!
The number one complaint by customers today is the front-end checkout experience. We have all been there, a few lanes open with the majority of lanes closed, resulting in long lines and aggravation.
That is why we developed the revolutionary Utopia Fast Lane X3. It is the first and only checkout that incorporates PortalSorting, a record-breaking combination of high-speed portal scanning with contactless sorting in flexible modular configurations.
- One lane does the work of multiple lanes.
- It requires fewer employees while delivering improved customer service.
- The FastLane X3 delivers a faster and better shopping experience.
- According to DataLogic, the Portal Scan can handle up to 160 items a minute.
- SpanTech Sortation Technology is included, which directs items to the specified bagging area to assist customer flow.
- Multiple customer service style options are available, including assisted cart unloading and bagging service, or customer unload and bag.
- There are flexible payment options for your customers' convenience.
- The FastLane X3 integrates with your existing POS system.
- A dedicated employee is always present to assist customers.
To see the FastLane X3 in action visit www.utopiatechnologygroup.com
The Utopia Technology Group is a division of Pan-Oston.
Friday, January 10, 2014
If you interviewed over a thousand different grocery store and convenience store owners, what would they tell you?
After being in business for over 40 years, you'd think that there isn't a lot you don't know about your customer's business. But having spent over 2 years with buses traveling across the United States, talking to grocery store and convenience store owners and managers, we saw first hand how rapidly the retail business is changing and how quickly consumer expectations are evolving.

This tour provided us with more knowledge than could ever had been gained sitting in dark rooms and doing focus groups. That is because we went to the headquarters, then we went to the stores, we talked to owners, we talked to cashiers and we talked to their customers. No one, has ever gone to the lengths that Pan-Oston has gone to, to understand what our customers are facing, what their pain points are and how we can help
improve profitability and the customer shopping experience.
This has led us to developing revolutionary new products with our partners that speed transactions with portal scanners, provide more options with products like convertible lanes that can be self checkout or attended, and revolutionary merchandising units that can provide products as wellas recipes and samples.
Our new video that we are releasing for the 2014 NRF and 2014 NGA shows captures the breath of our capabilities as well as demonstrating where we believe the future of retailing is going.
To find out more please give us a call 800.210.2302 or visit us at www.utopiatechnologygroup.com
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