Wednesday, October 29, 2014

This truly is the best thing
since sliced bread.

The first lane designed to make everyone happy.

Customers love the shorter wait times, friendly service and accessibility. Your employees love the ergonomics, flexibility and customer friendly design. You will love the improved customer service, 24 cubic feet of additional merchandising space, less employee down time and lower operating costs. 


Here are some of the amazing benefits of this revolutionary new checkout lane, the last lane you will ever own.

•  Only carousel lane design that allows for the addition
   of a bagger if desired
•  Unique design allows the cashier to Scan & Pass,
   Scan & Bag or Scan Pass/Bag with over-sized,
   set-aside area for product directly over the
   carousel bagging area
•  True ergonomic design eliminates cashier twisting
   and turning, reducing lost time and fatigue
•  Cashiers are always face-to-face and able to
   present bags to the customer;  no more turning
   your back on your customers
•  Decreases customer wait time by 11% with higher
   cashier efficiency
•  Matches footprint of existing checkout lanes and provides 24
   cubic feet of space for merchandising
•  Certifications include International Organization for
   Standardization (ISO), Americans with Disabilities Act (ADA)
   and Underwriters Laboratories (UL)
•  Provides multiple locations and configurations of POS
   equipment to meet your transactional flow needs
•  First checkout design to include an optional complete cash
   management solution in conjunction with a carousel style
   bagging system
•  Angled bagging cabinet provides seamless flow of customers
   from the checkout aisle to the store exit
•  Patent pending design

Features

•  Optional cash management system greatly reduces labor
   costs, shrink and cash float without changing the lane
•  First checkout design to include bag racks to accommodate
   plastic, reusable and paper bag options
•  Lane design also accommodates power pole entry or
   electrical stub-ups from the floor
•  Modular front end conveyor lengths in belted and non-
   belted formats with many additional checkout options
   allow you to customize your front conveyor to fit your
   store’s needs
•  Multiple standard paint/bumper color options
•  Electronic Photo-Eye belt control keeps the lane
   moving smoothly
•  LaneHawk, bottom-of-basket and camera provisions
   available upon request to ensure loss prevention
•  Isolated ground and standard power outlets provided
   for connection of all of your POS equipment and
   checkout power needs including optional cooler outlet
   circuit

To find out more about this amazing lane, please give us a call at 1.800.210.2302 or visit us online at www.panoston.com or at utopiatechnologygroup.com.


Tuesday, July 29, 2014

A History of Grocery

Many of the things we take for granted in retail today, came to us first from the grocery business. Simple things like the grocer in 1912 who figured out he could sell more product if he gave his customers a bag to carry them home in.  Or the grocer in 1937 that figured out he could sell a lot more if he provided his shoppers a cart to pile products into.  These are just some of the fun and entertaining facts you will discover in the "History of Grocery" info graphic.  http://groceryhistory.com


Friday, July 25, 2014

The History of Grocery

We are proud to be a part of the exciting, groundbreaking and vital business called grocery.  Here is an info graphic that we've created to share some of the highlights over the past 135 years. http://www.groceryhistory.com/#sthash.M2VAVVfK.BFvSjxgq.dpbs

Add caption

Monday, April 28, 2014

How much has your grocery store changed over the past 100 years?


Not a lot has changed in grocery checkout over the past century,



in the early 1900's it was all about customer service,




today it is still all about customer service.


To see our amazing FastLane X3 in action, checkout our video at this link:

Wednesday, April 23, 2014

The secret to increased customer satisfaction, lower overhead and higher profits is here!


The number one complaint by customers today is the front-end checkout experience.  We have all been there, a few lanes open with the majority of lanes closed, resulting in long lines and aggravation.

That is why we developed the revolutionary Utopia Fast Lane X3.  It is the first and only checkout that incorporates PortalSorting, a record-breaking combination of high-speed portal scanning with contactless sorting in flexible modular configurations.

  • One lane does the work of multiple lanes.
  • It requires fewer employees while delivering improved customer service.
  • The FastLane X3 delivers a faster and better shopping experience.
  • According to DataLogic, the Portal Scan can handle up to 160 items a minute.
  • SpanTech Sortation Technology is included, which directs items to the specified bagging area to assist customer flow.
  • Multiple customer service style options are available, including assisted cart unloading and bagging service, or customer unload and bag.
  • There are flexible payment options for your customers' convenience.
  • The FastLane X3 integrates with your existing POS system.
  • A dedicated employee is always present to assist customers.
To see the FastLane X3 in action visit www.utopiatechnologygroup.com









The Utopia Technology Group is a division of Pan-Oston.

Friday, January 10, 2014

If you interviewed over a thousand different grocery store and convenience store owners, what would they tell you?


After being in business for over 40 years, you'd think that there isn't a lot you don't know about your customer's business.  But having spent over 2 years with buses traveling across the United States, talking to grocery store and convenience store owners and managers, we saw first hand how rapidly the retail business is changing and how quickly consumer expectations are evolving.



This tour provided us with more knowledge than could ever had been gained sitting in dark rooms and doing focus groups.  That is because we went to the headquarters, then we went to the stores, we talked to owners, we talked to cashiers and we talked to their customers.  No one, has ever gone to the lengths that Pan-Oston has gone to, to understand what our customers are facing, what their pain points are and how we can help
improve profitability and the customer shopping experience.

This has led us to developing revolutionary new products with our partners that speed transactions with portal scanners, provide more options with products like convertible lanes that can be self checkout or attended, and revolutionary merchandising units that can provide products as well
 as recipes and samples.

Our new video that we are releasing for the 2014 NRF and 2014 NGA shows captures the breath of our capabilities as well as demonstrating where we believe the future of retailing is going.

To find out more please give us a call 800.210.2302 or visit us at www.utopiatechnologygroup.com






NRF and Beyond. The future of retail.


We will be all over NRF having products at 7 of our partner booths including the Microsoft booth, the Digimarc booth, the Motorola booth, the Dell booth, the Datalogic booth, the Glory booth and the MEI booth.  But if you want to see our newest creation, something that has never been seen before, you'll have to come to the NGA show in February to see this amazing product in action!